Privacy Policy

Effective Date

As stated in this policy

Scope

All users of our services

Questions?

Processing purpose

How We Use Data

We use personal data to respond to inquiries, arrange appointments, assess garments and materials, prepare project scopes and quotes, obtain design approval, carry out remodelling or alteration work, manage fitting or finish reviews, arrange collection, process payments, maintain records, and handle service communications. We may also use data to operate the website, improve reliability, and meet legal or accounting obligations.

Processing is tied to the tailoring workflow and related administrative needs.

Sharing partners

Sharing With Service Providers

We may share personal data with service providers that support website hosting, communications, payment processing, record management, or similar operational functions. Where third parties handle data on our behalf, they are expected to use it only for the agreed purpose and to maintain appropriate confidentiality and security measures.

Operational sharing is limited to parties that assist with service delivery or administration.

Legal basis

Legal Disclosures

We may disclose personal data to public authorities, courts, or other parties when required to comply with law, legal process, or a valid request. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims.

Legal disclosure is limited to situations where we have a lawful basis or a binding obligation.

Data We Collect

We may collect identification and contact details, inquiry content, appointment information, fitting notes, project specifications, measurements, photographs of garments, payment and transaction records, communication records, and technical data such as device and usage information. For remodelling and upcycling projects, we may also process details about garment construction, fabric condition, seam allowances, and requested design changes.

The categories collected depend on the service requested and the information needed to assess the garment.

Sources of Data

We collect personal data directly from you when you make an inquiry, book an appointment, submit a contact form, approve a concept, or communicate with us by phone or email. We also receive information from the garment and material assessment process, from fitting sessions, and from payment or collection records created in the course of providing tailoring, alteration, remodelling, or upcycling services.

Information is obtained from direct submissions, appointment interactions, and records created during project handling.

Types of Cookies

Cookies may include essential cookies needed to operate the website, preference cookies that remember basic settings, and analytics cookies that help us understand how the site is used. Cookie use is limited to maintaining functionality, improving performance, and supporting a stable user experience.

We use a limited set of cookies for site operation, preferences, and basic analytics.

Cookie Controls

You may manage cookies through your browser settings and, where available, through on-site preference controls. Some cookies are necessary for basic site functions and may not be disabled without affecting the operation of the website. If cookies are blocked, certain forms or features may not work as intended.

Browser settings and related tools can be used to limit non-essential cookies.

Email contact

support@baseechotemperature.click

Telephone contact

+65 8160 4791

Postal address

456, Balestier Rd, Singapore, SG

Privacy contact

Use the contact details below for privacy questions, data requests, or policy-related concerns.

User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, or deletion where retention is no longer required. You may also raise concerns about how your data is handled and ask for clarification about our processing practices.

Available rights depend on the nature of the data and the reason it is held.

Requests

How to Make a Request

To protect privacy and prevent unauthorised disclosure, we may ask for information needed to verify a request before responding. If a request cannot be fully granted, we will explain the reason where permitted by law.

Requests are reviewed before action is taken to confirm identity and legal basis.

Data Retention

We keep personal data only for as long as reasonably necessary for the relevant project, accounting, recordkeeping, dispute handling, and legal compliance purposes. When data is no longer needed, it is deleted, anonymised, or otherwise handled in a secure manner consistent with our retention practices.

Retention is based on the purpose of collection, legal obligations, and the need to resolve service matters.

Policy Updates

When we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version takes effect when posted unless a later effective date is stated.

We may revise this policy to reflect changes in our practices, services, or legal obligations.